We have provided below a series of most commonly asked questions. Please browse through this section of the website prior to contacting our National Training Providers or Australian Canoeing. If you cannot find what you are looking for or you have further questions regarding a topic covered, Australian Canoeing and our National Training Provider staff will be happy to assist you.
Should you need to contact us - please email education@canoe.org.au or call 02 8116 9727 after 3pm. When emailing your enquire please leave your full name, contact phone number, the state in which you live and your enquiry.
Please contact a National Training Provider – please click here to find an NTP in your state.
Please note: Australian Canoeing does not conduct courses.
In 2008 Australia Canoeing began a review process of all the education courses and released the new courses – Australian Canoeing Award Scheme. To find information about all the courses – please click here.
Australian Canoeing has made a distinction between Guides and Instructors based on the activities they undertake with their participants.
Guide - A person who leads or guides a group without the intention of imparting skills or knowledge beyond that which is necessary to participate safely and adequately in the activity. At the end of a session or program with a guide, the intent is not for the participant to have acquired the skills to independently participate in the activity.
Instructor - A person who facilitates skill transfer or development to participants in order that they may act independently or with minimal supervision. This requires the instructor to be able to critique technique, apply a variety of appropriate instructional strategies and may require them to assess participant’s skill acquisition at the end of a program or session.
You can search Instructors and Assessors qualifications to ensure that they are up-to-date – please click here.
PLEASE NOTE: If you do your course with an Assessor and Instructor that does not have a current qualification with Australian Canoeing your application will not be processed.
A National Training Provider is either a State Member Association or a private commercial organisation that has entered into a contact with Australian Canoeing to conduct education courses on behalf of Australian Canoeing. To search for a National Training Provider nearest to you - please click here
Click here to find the National Training Provider in your area. If there is not one in your area, please contact your State Canoeing body as they may be holding a course in your area.
Yes, NTP’s have to renew their contracts on the 1st July. To check whether the NTP you are using has renewed and therefore recognised by Australian Canoeing - please click here
PLEASE NOTE: If you do your course through a company that is not recognised by Australian Canoeing your application will not be processed.
Please contact Australian Canoeing at education@canoe.org.au or (02) 8116 9727 after 3pm daily.
REGISTRATION - To register for the first time your assessor/National Training Provider will organise and send in the paperwork on your behalf to Australian Canoeing. To ensure this process goes through smoothly please provide a copy of your first aid certificate and payment details.
RE-REGISTRATION – Please click here to download the re-registration forms. Please follow the instructions as you are required to meet 100 points to re-register. Please note: your first aid certificate is a mandatory requirement and therefore it does not count in the points system.
Once all the paperwork and payment has been received it should take 10 working days to process.
If you have to re-register your lifeguard, guide, instructor and assessor awards every 3 years except. An email is sent to you 3 months before your awards are up for renewal.
It is important that you keep your contact details up-to-date. This can be done through MyRecord, which is found under membership login at www.canoe.org.au. If you require your login details please contact education@canoe.org.au.
Please contact Australian Canoeing – education@canoe.org.au
Yes, you require a log book. You can either use the online logbook, which you enter your entries through MyRecord or you can follow the sample log book (please click here).
When applying to register or re-registering you need to provide a current first aid certificate. Your application will not be processed until we have a copy of it.
Your application to register or re-registration will not be processed under any circumstances until payment has been received.
If your employer would like to pay on your behalf and requires an invoice please email education@canoe.org.au with whom the invoice is to be made out to, who the invoice is about and what awards are being registered/re-registered for. Your employer is to send an email with a receipt of payment to education@canoe.org.au. Awards will not be processed until confirmation of payment has been received.
PLEASE NOTE: All prices include GST.
VIA MAIL:
Attention: Education
Australian Canoeing
PO Box 6805
Silverwater NSW 2128
VIA EMAIL: education@canoe.org.au
VIA FAX: 02 8732 1610
This can be done through MyRecord, which is found under membership login at www.canoe.org.au. If you require your login details please contact education@canoe.org.au.
Please contact education@canoe.org.au with the type of award, when it was completed and where it was completed.
Qualifications relevant to Yachting and Instructing - such as Senior First Aid or Certificate IV in Workplace Training and Assessment can be recorded under “Other Qualifications" in MyRecord. You can do this yourself, however it will be recorded as "Not Validated".
Please click here to read to Memo that was sent out to all Guides and Instructors about what is covered/not covered by insurance.
To be considered for registration as an Australian Canoeing Award Scheme Assessor, applicants must be a current instructor and complete submit the following paperwork to Australian Canoeing:
Applicants must not have breached any of the AC Codes of Ethics over the previous three years.
Assessors can only assess the award(s) they hold and awards below that in the craft they are qualified for.
Assessment must be performed through National Training Providers. Assessors should be contracted to the NTP in some form.
Australian Canoeing will process complete, correct applications within twenty (20) working days.
If you hold overseas qualifications and would like to update it to an Australian Canoeing qualification, please contact education@canoe.org.au with what your overseas qualifications are.
As of 1st August 2012 Australian Canoeing will not be issuing Statements of Attainments, until further notice.
Those people who would like a Statement of Attainment can still have the box ticked on their assessment record paperwork and when Australian Canoeing can re-issue them, we will contact you to ask if you would still like a Statement of Attainment.
Statements of Attainments take an extra 3-5 weeks for processing as it has to be completed by the Australian Training Company.
In order to receive a Statement of Attainment you are required to obtain a letter form an assessor to note that you still cover the assessment requirements of the award. This is a policy required by the Australian Training Company. This is due to the time period since your completion of assessment.
Please send the following information to Australian Canoeing :
Post:
Attention: Education
Australian Canoeing
PO Box 6805
Silverwater NSW 2128
OR email to education@canoe.org.au
